REFERRING PATIENTS IS EASY

“I first found out about DirectDerm two years ago through our clinic director. He, like me, understood the needs of our community and the challenges we face trying to connect our patients with specialists.”

“I was very excited to offer this kind of service to my patient population who is in dire need of access to this specialty care.”

ERWIN BOCO, MD
Los Banos, CA

How to Refer Patients

For ProvidersAfter you sign up for a free, secure account, enter your patient’s demographic information and medical history. Next, use our skin evaluation form to describe the problem. Then take pictures of the skin problem and upload them to our secure website, following the instructions and tips we provide along the way.

Within two days, you will receive an email notification that the consult report is ready. Just log back in to your secure account to retrieve it.

If you have further questions for the dermatologist, we provide secure online messaging, or you can contact us by phone. We believe that an open, two-way dialogue improves patient care, and technology can remove barriers that have traditionally limited communication between primary care providers and specialists.

To learn more or join DirectDerm as a referring provider, please contact us. One of our representatives will be in touch soon to provide more detailed information.

What payers are saying.

What providers are saying.

View a list of conditions we often diagnose and treat.

When to refer patients

medical_expertsReferring patients is easy.

Many primary care physicians say the shortage of dermatologists impacts their ability to provide timely, high-quality care to their patients with skin problems. DirectDerm offers 24/7/365 access to U.S. board-certified dermatologists, with a diagnosis and treatment plan returned within 48 hours of initial contact, often less than 24. DirectDerm’s service has been likened to having a dermatologist on-site, giving primary care providers an extra level of confidence, support and continuity of care.

DirectDerm gives you 24/7/365 access to U.S. board-certified dermatologists. Contact us:

  • Whenever you would like a dermatologist’s opinion on a diagnosis or treatment choice for a patient’s skin condition.
  • When a condition or lesion needs to be evaluated sooner rather than later.
  • When the shortage of dermatologists extends wait times in your area to weeks or months.
  • If a patient needs a dermatology consult before one would be available.
  • If location or circumstances (such as young children in the home, remote location or weather conditions) make it difficult for a patient to travel to a dermatologist.
  • If you would like to establish a two-way dialogue with dermatology specialists. Primary care physicians often say they feel ill-equipped to deal with many skin issues. We’re here to help with individual cases and to provide educational support.

To learn more or join DirectDerm as a referring provider, please contact us. One of our representatives will be in touch soon to provide more detailed information.

What other providers are saying.

See how easy referring can be.

See frequently asked questions.

View a list of conditions we often diagnose and treat.

“DirectDerm has been instrumental in life-saving consults that we were able to attain in the hospital, which is unheard of…”

David Eibling, MD
Regional Medical Director
Molina Healthcare

“DirectDerm has been instrumental in life-saving consults that we were able to attain in the hospital, which is unheard of…”

David Eibling, MD
Regional Medical Director
Molina Healthcare

Diagnosis in
48 Hours,
Usually Less

Provider FAQs

Quality of Care

Are photographs of my patient’s skin condition sufficient for the dermatologist?

DirectDerm’s highly experienced board-certified dermatologists have treated thousands of patients and all types of skin conditions with very high accuracy using teledermatology. In the unusual cases that our dermatologists find that the photographs are insufficient, we may request you take and send additional photographs or facilitate a dermatologist appointment in person.

How qualified are DirectDerm doctors?

All of our dermatologists are U.S. board-certified and have been trained at the top medical institutions in the United States, such as Stanford and Harvard. Many remain involved in research and teaching at these institutions. Click on this link to learn more about our dermatologists.

Does DirectDerm have pediatric specialists?

Yes. Several of our dermatologists focus on the special needs of newborns, infants, children and teens, and are board-certified in pediatric dermatology.

What if my patient needs a biopsy, or a serious skin condition is diagnosed?

If you perform skin procedures in your office, we will provide information and guidance. Alternatively, we will assist you in scheduling a high-priority appointment for your patient in one of our dermatologists’ clinics or with another dermatologist in your area.

How quickly will I get a response from the DirectDerm dermatologist?

Within 48 hours, usually less, we will notify you by email that your report is ready for viewing on your secure online account.

After receiving the initial report, will I be able to discuss the case with DirectDerm?

Yes, we provide a secure online messaging system for follow-up questions. You also can contact us by phone. We believe that an open, two-way dialogue improves patient care, and technology can remove barriers that have traditionally limited communication between primary care providers and specialists.

Our Medical Service

When should I use your service?
  • Whenever you need a second opinion on a diagnosis or treatment choice for a patient’s skin condition.
  • When a condition or lesion needs to be evaluated sooner rather than later.
  • If you’d like to provide one-stop convenience for your patients who need dermatology care.
  • When the shortage of dermatologists means wait times in your area are weeks or months.
  • When weather conditions, remote location, young children in the home or other conditions make it difficult for a patient to travel for care.
  • When your patient can’t take time off work or school.
  • If you’d like to establish an open dialogue with a dermatologist. Many primary care physicians say they appreciate opportunities to learn more and provide a higher level of care for their patients.
Why should I use DirectDerm?
  • No need to wait weeks or months for a second opinion. DirectDerm gives you and your patients 24/7 access to a U.S. board-certified dermatologist.
  • Diagnosis and treatment recommendations are returned in 48 hours, usually less.
  • You will be able to provide one-stop dermatology care for most of your patients.
  • For patients who need biopsies or immediate care, we will work with you to arrange for expedited local follow-up.
  • DirectDerm dermatologists are available online or by phone for consultation and guidance when needed.
  • Using DirectDerm is easy and convenient for you and your patients. It’s also affordable, and usually covered by insurance.
Will my patient’s health information be kept confidential?
Yes. Patient privacy is very important to us, and maintaining confidentiality is a responsibility we take very seriously. In compliance with HIPAA standards, medical records are stored in an encrypted form on secure computer servers in controlled facilities. We use a variety of security technologies and procedures to ensure the protection of personal information. No data are transferred to anyone without patient authorization. Please see our Terms of Use and Privacy Policy for more information.
Will my patient’s photographs be kept private?
Yes. As part of the medical record and in compliance with HIPAA standards, photographs are stored in an encrypted form on secure computer servers in controlled facilities. We use a variety of security technologies and procedures to ensure the protection of personal information. No data are transferred to anyone without patient authorization. Please see our Terms of Use and Privacy Policy for more information.

See how easy referring can be.

What other providers are saying.

View a list of conditions we often diagnose and treat.

To learn more or join DirectDerm as a referring provider or partner, please contact us. One of our representatives will be in touch soon to provide more detailed information.

Referring Provider Testimonials

“I was very excited to offer this kind of service to my patient population who are in dire need of access to this specialty care.”

Erwin Boco, MD
Family Medicine Physician
Apex Medical Group

“DirectDerm has been instrumental in life-saving consults that we were able to attain in the hospital, which is unheard of…”

David Eibling, MD
Regional Medical Director
Molina Healthcare

“The quality and the affordability and the service that DirectDerm provides is unsurpassable.”

Harpreet Grewal, MD
Medical Director
Hill Phyisicians Medical Group

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